Are You Assertive?
Sometimes it is hard to communicate your feelings without becoming angry or even a little aggressive especially when you feel that others are disregarding your point of view and not taking account of your feelings or opinion. It is important to understand and control how you react to situations of conflict. Sometimes individuals who want to avoid conflict at all costs will become passive and quickly back down from the position they hold or else will not discuss certain subjects with colleagues or line managers. Other members of the team may find it difficult to communicate their ideas and therefore react very negatively when certain subjects arise and use destructive, even aggressive and humiliating tactics to ensure that their needs and requirements are always met over and above those working with them. Issues such as these ultimately affect the management team and the effectiveness of the organisation!
